Follow this comprehensive contact center security checklist that encompasses technology safeguards, customer data protection procedures and common business sense.
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Encyclopedia Britannica sues OpenAI over AI training
For allegedly misusing their reference materials.
SUBCO to split Syd-Melb leg of east-west cable between sea and land
Engineering diversity into transcontinental paths.
UK’s Companies House apologises for access and data breach
Easily exploitable bug existed for five months, jeopardising millions of companies.
Unreliable fleet connectivity driving employee exodus
Study finds fleets experience an average downtime of 25%, equating to three to four days of downtime per month, while...more
MTN launches click-to-deploy satellite service on AWS Marketplace
Global network operator’s StarEdge Horizon launched on global online platform, claiming to be the first satellite connectivity service of its...more
Shared Rural Network expansion removes Islay not-spots
Latest development in £1.3bn mobile expansion scheme sees mobile not-spots reduced on Scottish island as 4G site goes live, providing...more
Nordea to slash 1,500 jobs as AI impact grows
Nordic bank to reduce headcount as it continues to introduce changes to meet its 2030 targets
Contactless payment limit removal will happen overnight, but change won’t
Banks will be able to set their own contactless card payment limits from 19 March, following rule change by Financial...more
MPs asks Lloyds Bank for more information about ‘alarming’ breach
Treasury Committee chair requests more information about the IT problem experienced by Lloyds Bank
