Salesforce pushes AI innovation with Agentforce 2.0, enhancing CRM with advanced automation, Slack integration, and a powerful new reasoning engine.
Slack
Microsoft Teams Will Be Sold Separately From Office Globally After EU Probe
Microsoft will sell Teams, its video meeting application, separately from the commercial Microsoft 365 and Office 365 suites across the...more
Salesforce Rolls Out Customization Tool for Einstein Copilot Generative AI Assistant
Salesforce announced the public availability of the Einstein Copilot generative AI assistant just last week, and now the company is...more
Slack Rolls Out Generative AI Search and Summarization
Slack announced in September 2023 its intent to add generative AI features, and today the messaging application company rolled out...more
Slack Cheat Sheet: The Ultimate Slack Guide for 2023
Remote work and distributed teams have increased the complexity of communications, as small details usually communicated face-to-face must now be...more
ChatGPT powers up Salesforce’s Einstein AI
Salesforce is making CRM talkative by integrating OpenAI’s ChatGPT generative AI model, to give chat functions to Slack, Einstein AI...more
Salesforce supercharges its tech stack with new integrations for Slack, Tableau
Image: Sundry Photography/Adobe Stock Salesforce came to New York City under storm clouds (in both senses) this week, opening the...more
Use Google Workspace? Chat in Spaces, not Slack
Image: Andy Wolber/TechRepublic At one time, if your organization used Google Workspace and you asked me to recommend a team...more
