Discover powerful CRM tips to enhance sales productivity, streamline processes, improve customer relationships, and maximize efficiency.
automation
What is Operational CRM: Key Features and Benefits
Discover how an operational CRM enhances customer interactions and business efficiency. Learn tips for optimizing your sales strategy.
What Is CRM Automation? A Complete Guide for Sales Teams
Discover how CRM automation can streamline your workflows and processes. Learn the benefits, features, and best practices to enhance customer...more
Mind the Gap: Cloud Spending is Perplexing CFOs
Cloud spending confusion is rising among CFOs. An IBM executive explains how FinOps, automation, and AI-powered solutions can improve cost...more
Budget, Robodebt Failures Making Australian Government Hesitant About Citizen-Facing AI
The Australian government sees the value of generative AI across local, state and federal governments. However, unseasonably long spending restrictions...more
Why Australia’s Banking Sector Should Watch CBA’s ‘Experiments’ With AI Closely
In its first half of the FY24 report, Commonwealth Bank of Australia announced that, through “responsible scaling of AI,” it...more
4 Big Ideas From Boomi That Might Change Your Attitude to Integration
Australia’s headlong rush to embrace digital transformation has resulted in a significant problem with fragmentation in organizational systems and data,...more
Red Hat: UK Leads Europe in IT Automation, But Key Challenges Persist
The U.K.'s position as a financial services hub puts it ahead in enterprise-wide IT automation, says Red Hat. But skills...more
Microsoft Defender for Cloud Gets More Multicloud
Image: monticellllo/Adobe Stock Almost 90% of enterprises use more than one public cloud provider, according to Flexera’s 2023 State of...more
Azure Communication Services: Microsoft’s powerful tool for call automation
Image: Monkey Business/Adobe Stock Microsoft has slowly been expanding the business capabilities of its Azure platform, adding services and application...more
